Terms & Conditions

AyanisTek Terms & Conditions

Introduction This website is maintained and managed by AyanisTek. Throughout the site, the expressions “we,” “us,” and “our” refer to AyanisTek. We provide this platform, including all content, utilities, and services available herein, contingent upon your acknowledgment and adherence to all guidelines, terms, statements, and policies mentioned or linked within.
By accessing our website and/or making a purchase, you are utilizing our “Services” and agree to comply with these Terms and Conditions (“Terms”, “Agreement”), including any supplemental policies and terms accessible via hyperlink. These conditions apply to every user, whether browsing, transacting, contributing, or otherwise interacting with our site.
Please review these Terms thoroughly prior to engaging with our website. If you disagree with any of the outlined provisions, you are not permitted to access the website or use any associated services. If this agreement is considered a proposal, acceptance is strictly subject to these terms alone.
We may introduce new features or tools to our platform, which shall also fall under the scope of this agreement. You may review the latest version of the Terms at any time on this page. We reserve the right to revise, alter, or replace any portion of these terms by updating this page. It is your responsibility to monitor changes periodically. Continued access or use of the website following any changes signifies your agreement to the revised terms.

Section 1 – Use of Services By consenting to these Terms, you affirm that you are either of legal adult age in your region or have obtained necessary parental or guardian consent to allow dependents to use this site. You must not employ our products or services for unlawful or unauthorized purposes. Violating applicable laws, including but not limited to copyright laws, is prohibited. Transmission of any malware, viruses, or harmful code is strictly forbidden. Breaching these conditions may result in immediate suspension of service.

Section 2 – General Guidelines We retain the right to decline service to anyone, at any time, for any reason. You acknowledge that your non-financial data may be transmitted unencrypted across networks and may undergo adjustments to accommodate technical requirements. Credit card details are always encrypted during transfer. You agree not to replicate, duplicate, resell, or misuse any portion of the Services, access to the Services, or contact information on the site without explicit written approval. Headings within this agreement are for reference only and shall not influence interpretation.

Section 3 – Information Accuracy We are not liable if information on this site is inaccurate, incomplete, or outdated. All content is provided for general purposes and should not be solely relied upon for decision-making without consulting more accurate or timely sources. Your reliance on such material is at your own discretion. Archived information may be presented for reference and is not guaranteed to reflect current conditions. We may update content at any time but are not obligated to do so. Monitoring updates is your responsibility.

Section 4 – Service and Price Adjustments Prices for our products and services are subject to change without prior notice. We reserve the right to alter or suspend the Services (or any content or feature thereof) without notice. We will not be held accountable for any alterations, price revisions, suspensions, or terminations.

Section 5 – Products and Services Offerings and Limitations Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or service pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited. We do not ensure that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 – Billing and Client Information We may refuse or limit any service request or product order at our sole discretion. Limitations may include requests/purchases per user, household, payment method, or address. If we modify or cancel a request/order, we may attempt to contact you using the provided details. You agree to maintain accurate, up-to-date billing and contact information. This ensures successful transactions and proper communication. For additional information, please consult our Return Policy.

Section 7 – Optional Utilities We may provide access to third-party tools we neither control nor monitor. You understand these tools are offered “as is” without guarantees. We are not responsible for your use of such third-party utilities. Any use of external tools is at your own risk. Make sure to review and agree to any applicable third-party terms. Future tools or features added to our site will also fall under these Terms.

Section 8 – External Links Our website may include third-party content, links, or services. We are not responsible for evaluating or verifying third-party materials or platforms and assume no liability for such content. Engagements with third-party sites are your responsibility. Review their terms and policies before completing transactions.

Section 9 – User Contributions and Feedback By submitting creative ideas, feedback, proposals, or other content (collectively, “comments” or "Submissions") to us, whether requested or voluntarily, you are granting AyanisTek, our affiliated companies, and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. No compensation will be paid with respect to the use of your Submission, as provided herein. AyanisTek is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in AyanisTek's sole discretion. By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. We may—but are not required to—remove content deemed unlawful, offensive, or otherwise inappropriate, or that violates intellectual property or these Terms. You agree not to post content that infringes upon third-party rights, contains harmful or false information, or could damage our systems. You must not impersonate others or mislead us about comment origins. You are fully responsible for your submissions.

Section 10 – Privacy Your submission of personal data through the site is subject to our Privacy Policy, available on our website.

Section 11 – Electronic Communications Visiting AyanisTek's website or sending emails to AyanisTek constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Section 12 – Your Account If you use this site and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that AyanisTek is not responsible for third-party access to your account that results from theft or misappropriation of your account. AyanisTek and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Section 13 – Children Under Thirteen AyanisTek does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use AyanisTek's services only with permission of a parent or guardian.

Section 14 – No Unlawful or Prohibited Use/Intellectual Property You are granted a non-exclusive, non-transferable, revocable license to access and use AyanisTek's website strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to AyanisTek that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of AyanisTek or its suppliers / partners and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. AyanisTek content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of AyanisTek and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of AyanisTek or our licensors except as expressly authorized by these Terms.

Section 15 – Use of Communication Services (if applicable) The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
AyanisTek has no obligation to monitor the Communication Services. However, AyanisTek reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. AyanisTek reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
AyanisTek reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in AyanisTek's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. AyanisTek does not control or endorse the content, messages or information found in any Communication Service and, therefore, AyanisTek specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized AyanisTek spokespersons, and their views do not necessarily reflect those of AyanisTek.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Section 16 – Prohibited Conduct You are forbidden from using the site or its content for:
•    Unlawful purposes
•    Soliciting illegal acts
•    Violating regulations or laws
•    Infringing on intellectual property
•    Harassing or discriminating
•    Submitting misleading or malicious content
•    Uploading harmful code
•    Gathering others’ personal data
•    Spamming or scraping
•    Immoral acts
•    Circumventing security Violation of these rules may result in termination of your access.

Section 17 – International Users The Service is controlled, operated and administered by AyanisTek from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use AyanisTek Content accessed through its website in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Section 18 – Force Majeure AyanisTek shall not be liable for any failure or delay in performance under these Terms and Conditions where such failure or delay is caused by circumstances beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, pandemics, labor disputes, natural disasters, or disruptions in supply chains.

Section 19 – Warranty Disclaimer & Limitation of Liability THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. AYANISTEK AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
AYANISTEK AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. AYANISTEK AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AYANISTEK AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF AYANISTEK OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Section 20 – Indemnification You agree to indemnify, defend and hold harmless AyanisTek, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. AyanisTek reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with AyanisTek in asserting any available defenses.

Section 21 – Severability If any part of these Terms is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 22 – Arbitration In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Section 23 – Class Action Waiver Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and AyanisTek agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Section 24 – Termination/Access Restriction AyanisTek reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and AyanisTek as a result of this agreement or use of the Site. AyanisTek's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of AyanisTek's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by AyanisTek with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Section 25 – Entire Agreement Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and AyanisTek with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and AyanisTek with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Section 26 – Changes to Terms You may view the most current version of our Terms at any time on this page. We may update or change these Terms at our discretion. Continued use after updates constitutes agreement to the new terms.

Section 27 – Repairs & Related Policies Repair Terms
•   Estimates, Pick-Up & Payment: Estimates must be approved, completed service items must be picked up or paid for within 30 days of notification. After expiraton of 30 days, a $2/day storage fee applies up to 90 days, after which unclaimed items become property of AyanisTek unless otherwise arranged.
•    Warranty: Repairs include a 90-day warranty on parts and labor, covering only the original issue addressed.
•    Manufacturer Warranties and Out-of-Warranty Repairs: When AyanisTek performs repairs on products covered by an active manufacturer's warranty, AyanisTek will strive to provide the highest quality repair possible, adhering to the standards set by the particular manufacturer. Out-of-warranty repairs shall receive the same level of attention and detail. After AyanisTek's repairs of in-warranty products, the repaired products shall continue to be covered under the manufacturer's warranty per the terms & conditions provided by the manufacturer. All out-of-warranty repairs are covered solely by AyanisTek's 90-day parts & labor warranty clause, as specified in this Section 27, Repair Terms, 'Warranty' sub-clause.
•    Used/Refurbished Parts Disclosure (Out-of-Warranty Repairs Only): For out-of-warranty repairs only, AyanisTek may use new, refurbished, or reconditioned parts, at its sole discretion.
•    Ownership of Replaced Parts: For any in-warranty repairs, parts removed from the repairable unit during repair cannot be returned to the customer. These removed parts belong to the manufacturer and will be disposed of per the terms & conditions provided by the manufacturer. For out-of-warranty repairs, any parts removed during a repair that are replaced by AyanisTek (e.g., defective or damaged components) become the property of AyanisTek upon replacement, unless otherwise agreed in writing.
•    Data Responsibility: The customer is solely responsible for removing any and all personal and/or private data from the devices/programming provided to AyanisTek for repair. Furthermore, the customer is SOLELY RESPONSIBLE for backing up any and all data relating to the device in which they will provide to AyanisTek for repairs, and such backup must occur by the customer BEFORE they ship and/or bring the product into the facilities of AyanisTek for repair. AyanisTek is not liable for any data loss, data corruption, or damage to data during repairs, whether in-warranty or out-of-warranty.
•    Pre-existing Conditions and Unseen Damage: AyanisTek is not responsible for any pre-existing conditions, unforeseen internal damage, or issues not immediately apparent upon initial inspection, whether due to prior repair attempts, drop damage, liquid damage, hidden defects, or other circumstances beyond our reasonable control.
•    Repair Estimates: Any time estimates or repair cost estimates provided are approximations only. Final costs and turnaround times may vary depending on parts availability, unforeseen technical issues, or the discovery of additional problems during the repair process. If the estimated repair cost is expected to exceed the original quoted price by more than 15% (or a mutually agreed-upon threshold), AyanisTek will seek your re-approval before proceeding with the repair. You agree that AyanisTek is not liable for delays caused by circumstances beyond its reasonable control.
•    Accessories and Peripherals: AyanisTek is not responsible for any accessories, peripherals, or other items left behind by customers that are not essential for the repair process. It is the customer's sole responsibility to ensure all non-essential items are removed before dropping off or shipping their device for service.
Specialized Services Our skilled technicians offer tailored support and refurbishment services for select brands, with access to a nationwide service network.
Bulk Services Bulk repairs for specific product lines are available. Pricing is determined by scope. Contact us
Shipping Instructions for Repairs
•    Whenever possible, ship all equipment in its original packaging.
•    If you don't have the original packaging, make sure to use a box large and strong enough to fit your equipment.
•    There should be adequate space around all sides of the unit for packing material.
•    Remember, there is a good chance that your equipment will be dropped (or worse).
•    We recommend putting a plastic bag around your equipment to keep stray pieces of packing material from getting inside your unit.
•    Always insure your package for the FULL replacement value of the equipment.
•    You will be happy you did if your box is totaled or lost.
•    Enclose a note with all of your contact information and as many details as possible about the problems that you are experiencing.
•    It is much more helpful for us if you list all of the symptoms.
•    If you require rush service, please write "RUSH" on the outside of the box as well as in your note.
•    If the unit is under warranty, include your proof of purchase and/or RA# if applicable.
Repair Process (for items shipped to AyanisTek)
•    Complete & Print the Repair Form: This form will be available on our website.
•    Ship your equipment (including the printed repair form) to: AyanisTek 1812 Flower Ave Duarte, CA 91010
•    A non-refundable One hour labor troubleshooting bench fee is required for all equipment received and must be paid prior to troubleshooting. If paying your deposit with a credit card, please download, complete & print our Credit Card Authorization Form & include it with your repair form.
•    Once troubleshooting is completed, an estimate will be emailed for your approval. With your approval, repair will be completed, and your deposit will be credited toward your final bill.
•    Repairs are handled on a first-come, first-served basis. Rush service initiates work within 24 hours. Please note, this does not guarantee a 24-hour turnaround. Parts may need to be ordered, or troubleshooting and consultation with the manufacturer may take more than a day.
Contact Information Questions about the Terms of Service or any of our policies should be sent to us at: AyanisTek 1812 Flower Ave Duarte, CA 91010                                                                           Tel: 442-227-5990                                                                                                                      Email: service@ayanistek.com